1. Purpose
These Terms of Use govern access to and use of the website www.ielcosmetique.fr, operated by IEL Cosmetique.
Browsing and using the website requires compliance with these Terms of Use, subject to applicable law.
Information about the website publisher and hosting provider is available on the Legal Notice page.
Purchases made through the website are also governed by the General Terms and Conditions of Sale (Terms of Sale), available on the website.
2. Access to the website
The website is normally accessible at all times. Access may be temporarily suspended or restricted for maintenance, updates, technical incidents or force majeure.
IEL Cosmetique may modify, suspend or discontinue all or part of the website where necessary for its operation or security.
3. Creating and using a customer account
Certain features require a customer account. Users undertake to provide accurate, complete and up-to-date information.
Login credentials are personal and confidential. Users must take reasonable precautions to protect them and report any unauthorised use of their account.
If an account is used without authorisation or is suspected of being compromised, users should promptly contact IEL Cosmetique.
4. Permitted use of the website
Users undertake to use the website in accordance with applicable law.
In particular, users must not:
- Infringe third parties’ rights, privacy or reputation.
- Distribute unlawful, offensive, fraudulent or misleading content.
- Attempt unauthorised access to the website’s computer systems.
- Disrupt the website’s operation or security.
- Use the website for unauthorised commercial purposes.
- Automatically collect data in breach of applicable law or third-party rights.
5. Intellectual property
All website content, including text, photographs, images, videos, logos, graphics, documents, visual elements and features, is protected by applicable intellectual property laws.
Such content belongs to IEL Cosmetique or is used with the permission of its rights holders.
Any reproduction, display, adaptation, modification, distribution or exploitation, in whole or in part, is prohibited without prior written authorisation, except as permitted by law.
6. Information and availability of content
IEL Cosmetique endeavours to provide accurate, understandable and regularly updated information.
Some information may nevertheless contain errors, omissions or be outdated. Product descriptions do not replace instructions for use, precautions or manufacturers’ recommendations.
7. Liability
Users remain responsible for their computer equipment, internet connection, use of the website and information they submit, within the limits prescribed by law.
IEL Cosmetique shall not be liable for damage exclusively attributable to fraudulent, abnormal or improper use of the website by the user, or to an event of force majeure, as provided by law.
Temporary interruptions may occur for maintenance, security or improvements.
Nothing in these provisions limits consumers’ statutory rights, mandatory warranties or liabilities that cannot legally be excluded.
8. Links to third-party websites
The website may contain links to websites operated by third parties.
IEL Cosmetique does not continuously monitor their availability, security, content or practices.
A third-party link does not necessarily imply endorsement of the information, products or services offered there. Any liability of IEL Cosmetique is assessed under applicable law.
9. Personal data
Personal data collected on the website is processed in accordance with applicable data protection law.
It may be used to manage customer accounts, process orders, arrange delivery, provide after-sales support and respond to enquiries.
For more information about the data collected, purposes of processing and user rights, please see our Privacy Policy.
10. Cookies
The website uses cookies necessary for its operation and, where prior consent is required, cookies used in particular for audience measurement or advertising.
Users can accept, reject or manage non-essential cookies through the consent banner.
They can change or withdraw their consent at any time using the cookie settings icon at the bottom left of the website.
Consent choices are stored for a maximum of 180 days, in accordance with the website’s current configuration.
For more information, please see our Cookie Policy.
11. Suspension or deletion of an account
IEL Cosmetique may suspend or delete a customer account in the event of fraudulent use, unlawful conduct, threats to website security or repeated breaches of these Terms of Use.
Any measure must be justified and proportionate. Where circumstances allow, the user will be informed beforehand and may submit observations.
Immediate suspension may be necessary in the event of an imminent security risk, fraud or a legal obligation.
This does not deprive customers of rights relating to orders already placed, statutory warranties or personal data.
12. Changes to these Terms of Use
IEL Cosmetique may amend these Terms of Use to reflect changes to the website, its services or applicable law.
The version applicable to browsing and using the website is the version published at the time of use, subject to acquired rights and applicable legal provisions.
13. Governing law and dispute resolution
These Terms of Use are governed by French law, without depriving consumers of any mandatory protections applicable in their country of residence.
In the event of a dispute, the parties will first seek an amicable solution. Otherwise, the dispute will be brought before the competent court in accordance with applicable law.
14. Contact
For questions about use of the website, you may contact IEL Cosmetique: