1. Introduction
This privacy policy is intended to inform users of the IEL Cosmetique website about how their personal data is collected, used and protected.
IEL Cosmetique is committed to respecting the confidentiality of personal data in accordance with applicable regulations, including the General Data Protection Regulation.
2. Data controller
The data controller is:
IEL Cosmetique
21 rue de la Garenne
16110 Taponnat-Fleurignac
France
Email: contact@ielcosmetique.fr
3. Data collected
When using the IEL Cosmetique website, the following data may be collected:
- First name and last name
- Email address
- Postal address
- Telephone number
- Information relating to orders
- Browsing data and cookies
This data is collected only when the user provides it voluntarily, particularly when creating an account, placing an order or submitting a contact request.
4. Use of data
The data collected may be used to:
- Process and manage orders
- Manage customer accounts
- Arrange product delivery
- Respond to contact requests
- Improve the user experience on the website
5. Data retention
Personal data is retained for the period necessary for the purposes for which it was collected. Certain data relating to invoicing may be retained for the applicable statutory periods.
6. Data sharing
Personal data may be shared with certain service providers only as part of the operation of the website, including:
- Secure payment service providers
- Carriers responsible for delivering orders
- The website hosting provider
These service providers are required to respect the confidentiality and security of the data shared.
7. Cookies
The IEL Cosmetique website may use cookies to improve the browsing experience and measure website traffic.
Users may configure their browser to accept or refuse cookies. Certain cookies require the user’s prior consent.
8. User rights
In accordance with applicable regulations, users have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to object
- Right to restriction of processing
To exercise these rights, users may contact contact@ielcosmetique.fr.
Users also have the right to lodge a complaint with the competent data protection authority.
9. Data security
IEL Cosmetique implements the necessary technical and organisational measures to protect personal data against loss, unauthorised access or disclosure.
10. Changes to this policy
IEL Cosmetique reserves the right to amend this privacy policy in order to ensure compliance with applicable regulations.
11. Legal basis for processing
Processing is based on the performance of a contract, compliance with legal obligations, legitimate interests and, where necessary, the user’s consent.